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CSPC 2.9.1.3 Device collection runs on long time and upload fails

02-01-2022
We are having two issues on our CSPC after installing the 2.9.1.3 patch:1. The collection process runs for days and during it runs, the web interface is no more available. When I checked the logs, I found the error message: "Error during discovery pr...

How to check Java detailed version on Unified communications

12-14-2018
Hello, we heard that Oracle is changing the Java licensing by next month. We want to know how to check the detailed versions of running on unified communications servers and apps (Call manager 10.5, Unity 11.5, Contact center 10.6, Emergency responde...

Unable to check update on CSPC

12-11-2018
Hello All, since some days, I am unable to check the updates from CPSC both web interface and SSH. I got the following error on SSH: "execute % Error occured while executing command".   Could someone help me troubleshooting?   Thanks.

Can't open SSH session on CSPC collector

11-22-2018
Hello, I have CSPC collector version 2.8 and it tries to auto-update to 2.8.0.1. It didn't complete the update and since then, I am unable to connect to the CSPC using SSH (admin). When I tried, the server just close the connection without any error ...

CSPC 2.3 stops uploading inventory to SNTC

09-17-2018
Dear All, We have a CSPC version 2.3 and we just found from SNTC upload processing logs that it received the last inventory report from CSPC on November 27th. Do you think it's related to the old version of CSPC? Could someone confirm the upgrade pro...
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Member Since ‎10-29-2015 09:06 AM
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