Per the SRND for CallManager:In addition to the option of adding multiple clusters by adding additional integrations for each newUnified CM cluster in Cisco Unity, Unified CM supports Annex M.1, Message Tunneling for QSIG,which gives administrators t...

I am trying to find a way to import phone book entries to the phone book that the agents have access to via the agent software. I haven't found any way yet to do this other than manual entry. I have 1500 phonebook entries to do. Is this a table in SQ...

I have a new Unity install where the customer wants and Autoattendant after hours. During business hours they want the call to just ring through to the extension. They have 4 analog lines coming in to an MGCP voice gateway with FXO ports with the Att...

I will be using a 3725 with an Etherswitch module and an NM-HDV for a PRI and for Conference Bridge. This router will connect over the WAN in a Centralized CallProcessing model. Since phones and PCs at this branch office will be plugging directly int...

Anyone have any idea how an intercluster trunk can be setup between CCME (3.0) and a CCM cluster? I know I can use a gatekeeper to route calls between the two, but I'm trying to figure out if it can be done without a gatekeeper.