In the Select Resource Step of CCX editor, what role does the Resource Target property play and what should it be configured as?

I have been tasked to amend the config of some our our telephony systems and we currently have no exertise inhouse. Can anyone point me in the right direction to get tutorial on how to divert numbers to another, then to hunt group for example. I just...

Can anyone tell me what causes the errors and drops to increment on a show logging output? See below:Syslog logging: enabled Facility: 17 Timestamp logging: enabled Standby logging: enabled Deny Conn when Queue Full: disabled Console ...

I'm looking to replace an old AS5300 with one of the new AS5350 Universal Gateways, but I don't know which one will provide me with the same functionality. The show ver output just says it's an AS5300, not which model (see below).#sh verCisco Intern...