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Trying to use Webex Contact Center Bulk Operation to add new Holiday List. I export current data, change to new data and I get the following errors. Not sure what the system is wanting as they can't be null, however the export doesn't have these ...
Having issues after to upgrading to CCX 12.5 SU1 ES3 and after enabling Agent Device Section getting the Agent Login/Ready API to work. I was told that if I did a Device Get and put the Device ID in the Login that would fix it but it doesn't work. ...
Does anyone know if there is a way to log the Cisco Presence Instant Messaging conversations? I see there is a setting in the CUPS Admin on how many messages are saved and for how long, but were does the system put them? I am running CUPS 7.0.1
I have UCM 7.1 and implemented Xmedius Fax solution with it. They currently have a Force Authorization Code on all Long Distance calls. I am trying to send a fax with XMedius through Call Manager and it will not let the call through because it does...
I am having the same problem. But can't figure out in Postman how to get this to work. Keep getting a 400 Bad Request error.
So in my Body in Postman I am putting
<campaign name="Recall IVR Predictive"> <refURL>https://wd-ccx-pub-westderm.com/a...
Did you ever figure this out? I have a customer that wants the same thing. They have agentsthat rotate possisions every 2 weeks and don't want to manually go in and change skills.
If you are using CME 4.3 the gui files are under a subfolder called gui so in the command line you need to specify path for GUI filesip http path flash:/guiOnce you do that the system will let you login.
