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Having issues after to upgrading to CCX 12.5 SU1 ES3 and after enabling Agent Device Section getting the Agent Login/Ready API to work. I was told that if I did a Device Get and put the Device ID in the Login that would fix it but it doesn't work. ...
Does anyone know if there is a way to log the Cisco Presence Instant Messaging conversations? I see there is a setting in the CUPS Admin on how many messages are saved and for how long, but were does the system put them? I am running CUPS 7.0.1
I have UCM 7.1 and implemented Xmedius Fax solution with it. They currently have a Force Authorization Code on all Long Distance calls. I am trying to send a fax with XMedius through Call Manager and it will not let the call through because it does...
I am trying to instal CUCM 6.1 on a HP Proliant DL260 G4. When I go to install I get the below error. The hardware you are using is not supported for this product. installation will now halt. I found another forum that said the the DL360 was compat...
I am having the same problem. But can't figure out in Postman how to get this to work. Keep getting a 400 Bad Request error.
So in my Body in Postman I am putting
<campaign name="Recall IVR Predictive"> <refURL>https://wd-ccx-pub-westderm.com/a...
Did you ever figure this out? I have a customer that wants the same thing. They have agentsthat rotate possisions every 2 weeks and don't want to manually go in and change skills.
If you are using CME 4.3 the gui files are under a subfolder called gui so in the command line you need to specify path for GUI filesip http path flash:/guiOnce you do that the system will let you login.
