08-31-2018
Contributor
Joined Cisco in 2000 to start the local Contact Center TAC in Brussels.
I am currently working with large Enterprise and Service Provider customer in the Solution Support Space on UCC technologies based out of Belgium still and assisting the PDI group on UCC related questions.
One of the Cisco top Contributor for the CC Netpro forum
Expertise:
ICM, ISN, CVP, VXML Studio, ASR/TTS, IPCC, HIPCC, NAM, CTI, Reporting, Solutions, SIP, H323, GK.
Joined Cisco in 2000 to start the local Contact Center TAC in Brussels.
I am currently working with large Enterprise and Service Provider customer in the Solution Support Space on UCC technologies based out of Belgium still and assisting the PDI group on UCC related questions.
One of the Cisco top Contributor for the CC Netpro forum
Expertise:
ICM, ISN, C
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