We use this model when we have had these problems: WS-C2960S-48FPS-L Current used IOS (without problems!): c2960s-universalk9-mz.152-2.E1.bin Used IOS durinng these errors/messages occured: c2960s-universalk9-mz.152-2.E.bin Probably it helps further....

Hi there,are there any news regarding these missing visio-stencils?How long does it normally take for Cisco to serve the customers for those requests?Thanks,Roland