Hi Team,I need to know how to pass a customer called number to Finesse embedded browser as parameter on a predictive outbound call. I have UCCE 9.x with Finesse 10.5.Thanks in advance.
Hi Team,We could not send the required information through finesse configuration. Instead of that we used Dialog API > mediaProperties > dialedNumber value through the Finesse.js and now we pop up the page inside of sample screen pop gadget.Fyi.
Hi Daniel,It will not work cause we upload more than one phone number per contract and we can not know that whick one being dialed by dialer.Thank you.
Hi Daniel,No I am not serching for ANI. I need to be able to pass customer dialed number that comes from dialing list. I would like to pass this information to a web application to get detail called contact information from a third pary system.Thank ...