Good Morning, we are trying to set up a BE3000 to work with a Ubigate 1004 which is providing the BE3000 with PRI and allows us to utilise our SIP trunks. The Ubigate has been configured to work in this way and does function properly when connected t...
Good Morning,It appears that UC320's are being shipped with older firmware applied on them, and as a result we are having difficulty logging into them using the latest versions of IE;Firefox and Google Chrome. Although I havent tried Safari I imagine...
Hi Guys,As the SPA8800 is not yet compatible with CCA 3.2, is the VIC2-4FXO Expansion Card a valid way to obtain 4 extra FXO ports on the UC540 please? Your thoughts are appreciated,
Good Day!Please could you let me know of/point me in the direction of the documentation which will allow me to deploy a SPA8800 on my UC540 by using CCA? I have looked over some old forum posts and they gave the impression that some documentation was...
Good Morning, following a restoration of a backup file onto our UC540, we have a handset (SPA504) which is failing to register and displays the message:-DownloadingUser_Define_4/This handset was working perfectly well before we defaulted the UC540. T...
Hi Steven,Yes we factory reset the phone and the error still occurs, although the phone does eventually come back online after a long period of time, it is not ideal and was not doing this before we restored the backup onto the UC540.
Hi Craig,THanks for the info. I have attached the debug output to the post. We are using Voiceflex as the ITSP. This kit is NFR, and as such we have no support contract. We have recently purchased a support contract for the kit and I am awaiting conf...
Good Afternoon, I take it that the UC320 does not support external extensions then? If a customer wanted a user at home to hang a SPA500 series phone off of their router and wanted to connect it to the UC320 in the office for example, this wouldnt be...
Thank you so much for your support with this Robert. I was being a little too hasty with the process. I can confirm that this is the solution to my issue 100%.Thanks for your swift response.Kind regards,Aaron Letheren
