Level 1
Level 1
Member since ‎07-20-2005

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  • 23 Posts
  • 1 Solutions
  • 10 Helpful votes Given
  • 0 Helpful votes Received
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I've got a strange issue with Agent Email and Cisco Desktop Agent, basically the Agent Desktop software seems to be out of sync with Exchange and Supervisor DesktopBoth exchange and Supervisor Desktop are showing emails that go back to the 24th, howe...
Hi,I'm looking to implement Agent Email and was hoping someone could confirm if version 8.0.2 is compatible with Exchange 2010?Thanks in advance!
I'm trying to find a configuration guide for Agent Email on UCCX 8 and can't seem to locate one anywhereDoes anyone have a guide or link to one they could point me to please?Thanks in advance
Hi,I need to provide reporting stats on a monthly basis detailing telephony service availability over a calendar anyone aware of a report within CUCM8 that would provide this type of information...I've looked and drawn a blank so far!Thank...
Hi,Is there any way you can restrict reason codes for use only by supervisors in UCCX8?,ie they do not appear on the global reason code list for the agents, yet the supervisor can select a particular code (not visible to the agents in CAD) when requi...
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Member Since ‎07-20-2005 05:40 AM
Date Last Visited ‎08-18-2017 03:55 AM
Posts 23
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