I have  a UC540W with a Time Warner PRI.  When I call someone outside the office the caller ID shows up as the first number in my DID block.  Is it possible to be changed so it display my company name?

Can anyone point me in the direction of a password recovery procedure.  Our client has messages they want to recover and the user has left the company and had changed the password before they left.  They would prefer not to erase the mailbox and recr...

I realize the UC320 does not support SNR.  We have a situation where 6 people work permanetly as remote workers thus they do not have IP phones in the office, and I wanted to know is there as way to have the calls forward to their home office. I was ...

We have a UC540 and when people call in it takes 4 rings before the auto attendant answers.  How do I reduce the number of rings to 1?

Trying to upgrade to new image UC540-8.0.2, and I keep getting an error during the upgrade procedure.  The system is a base unit plus 3 x 525G phones that are connected directly to the unit. The system that has the new image is connected to the netwo...