On TC 7.3.6 systems this is the currently expected behaviour. Proximity is an experimental feature in TC 7.3 and not supported. But for CE8 both content share and call control should work. So we are mainly interested in the logs from a CE system, if ...

It is hard to know what's going on here. I still can't find any signs of connection to any codec in the logs from that support id. I guess it could happen that the reporting to the logging server fails though. Do you have the same behaviour on anothe...

I have been looking at the logs from this support ID, and it does not look like this ios device has been connected to a codec. At August 4th (and some time in July) this device was attempting to connect to a codec, but was not successful because it d...

Could you give us the support id of the ios client?  You can find it in About when starting the app (before it connects to a system). Then we can look into what happens. If you have access to get logs from the video system that could also be helpful....