I have setup the system call handler to allow users to dial extensions however when i dial the extension number i get the message "you cannot be transfer to this number, check the number and try again"
I have selected the option in Greeting ...
We have a situation were in the UCCX engine status on Primary server changes to Master and secondary becomes slave. Again secondary becomes Master and Primary becomes slave and we have keep updating the URL in the phone services.
Is there a...
I thought so it could be a dtmf issue but as i said when the calls goes to other extensions we are able to enter the extension# and PIN(access voicemail box) and the system accepts it.
Call flow is PSTN->h323->cucm->sccp>cuc