Is it possible to change the playback order of messages in CUE so that the newest messages play first instead of the oldest? 

We have a customer that uses the forward message option in CUE quite a bit. They want to have the system use extensions for the addressing by default instead of having to spell names. They are already aware of the ## option to switch to extension add...

Is there a way to delete voicemails from the CUE automatically after a period of time? What about by using a CLI or GUI command? We have a customer who has voicemail notification setup to send their voicemails as attachments to their email inboxes. H...

One of our customers is running a UC520 with version 8.0.2 of the software pack. This customer was not setup through CCA and their deployment is not CCA compatible. The customer needs to be able to change user names and other settings for particular ...

I have a customer who is having some problems and we want to upgrade them to the latest version of the UC520 software pack. We are most concerned about the CUE upgrade. Their CUE is currently running 3.2.1. Are there any issues with upgrading from th...