Hello, hoping someone can help. I'm no longer getting the detailed SIP trace information when pulling real time trace data using RTMT or when collecting files in RTMT and viewing these in TranslatorX.  In the trace logs all we are seeing is: Detailed...

Hi,   Hoping someone can help with a Jabber MRA problem.  This seems to be affecting mainly IOS (TCT) and Android (BOT) devices and I reckon it's codec related.  The problem is we cannot dial any external landline or cell \ mobile numbers through MRA...

Hi, I've seen a few posts about this issue and hoping there's a solution for TMS 15.2.1 when used with Conductor. Basically the custom email templates in TMS are not pulling back the NUMERIC_ID value.  This value is matched to the inbound DDI on CUCM...