About derekdinehart

derekdinehart · 11-15-2012

I have a 9971 w/ KEM (sidecar). When any calls come in that are for any shared lines/extensions on the sidecar it displays the following caller info:Caller NameOn XXXXX XXXX is the shared line number.They want to see the extension of the incoming ca...

derekdinehart · 03-28-2012

Are there any kind of creative work arounds for getting past the ridiculous 32 character limit when logging into the CCX Agent?We are moving toward using the User Principal Name (UPN) in CUCM LDAP which means that the domain is now tacked onto the en...

derekdinehart · 02-17-2012

Do I need to obtain license keys/files when upgrading a 2851 to IOS 15.x? I'm getting a bit confused seeing the documentation that says 1) IOS has gone to a universal image and 2) that feature sets are unlocked based on the installed license.I was a...

derekdinehart · 07-22-2009

Click to Call has been working in Outlook and IE, but no longer works in Firefox 3.5.1. I get [JavaScript Application]Cannot make call.Please ensure Click to Call is running.It is running, and like I said, works in other apps. Anybody else having t...

derekdinehart · 11-16-2012

Hey Rob,Not sure, but it happens when absolutely no calls are active and it's the only one coming in.Derek

derekdinehart · 08-14-2012

d16lee: We have been running it since the beginning of the year without any issues. Like I've said, it's almost identical to the old AC that was included with CUCM. I love that it doesn't require another server to maintain.It's a no-brainer. Go wi...

derekdinehart · 03-30-2012

I just want to bump this post. I am also having this issue. CUCM and Unity Cxn can't handle alternate UPN suffixes. The ONLY reason I need to use one at all is in an attempt to get around a RIDICULOUS 32 character limitation in the CCX Agent User ...

derekdinehart · 02-17-2012

Excellent. It's just a matter of upgrading the RAM and CompactFlash to run 15.x (which we are doing). Thanks!

derekdinehart · 01-17-2012

Bill,I had this same exact problem where I couldn't change the setting from an IP to the FQDN in the preferences screen. I tried doing it via the registry, but it did nothing. I ended up discovering that the info is stored in two locations:WebDiale...

Member Since	‎05-04-2007 04:57 PM
Date Last Visited	‎03-24-2019 10:31 AM
Posts	18
Total Helpful Votes Received	20

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User Activity

9971 w/ sidecar incoming call display issue

Work around for User ID 32 character limitation in CCX Agent?

Licensing for IOS 15.x on 2851 routers

Firefox 3.5.1 broke Click to Call

9971 w/ sidecar incoming call display issue

Re: Fidelus Console

Re: Active Directory synchronization working, authentication not

Licensing for IOS 15.x on 2851 routers

Click to Dial on CUCM 6.X - certificate issue