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- About rynard.coetzee
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Member since
03-25-2009
109
Posts
15
Helpful
3
Solutions
Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
08-29-2018
01:59 AM
08-29-2018
01:59 AM
Hi Jonathan
Thanks for the reply ,i agree something had to change ,trying to find that something seems to be the issue.
Yes under System-Server all servers in the cluster is configured with IP Address. Not entirely sure if this is the only place that gets referenced when the Jabber client requests it`s Home UDS server.
Strange thing is that all queries sent from Jabber client to CUCM Pub is in IP format up to the point where it queries it`s Home UDS server and then gets a FQDN in response to the query ,it then tries to use the FQDN in all subsequent queries to CUCM.
Regards
Rynard
... View more
Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
08-28-2018
02:04 AM
08-28-2018
02:04 AM
Hi All
I have a question that i hope someone here can help me shed some light on. We have a HCS deployment with CUCM clusters and IM&P nodes ,because this is a multi tenanted environment we can not use Service Discovery for the Jabber clients as each client has their own Internal DNS servers. Because of this we always use to set the IP of the CUCM manually on the Jabber client ,and this always worked fine. Recently we have come across an issue where this is failing and upon inspecting the Jabber PRT came across the following. When the Jabber client queries the CUCM Publisher for it`s Home UDS server ,the CUCM is actually returning this as an FQDN and not an IP address ,so when the Client then tries to query the Home UDS server for the server list etc ,the HTTP GET is failing cause it is unable to resolve the host name to an IP. As this was working fine before something must have changed ,but for the life of me i cannot get the server to return an IP address for the home UDS server ,also i can`t find where to change this anywhere in CUCM pages.
Thanks in advance
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Labels:
01-24-2017
08:37 PM
Hi Guys
Thanks for the replies ,the service param in CUCM is set to 8. Here is the relevant GW config :
sccp local GigabitEthernet0/1.1121 sccp ccm 172.21.253.54 identifier 2 version 6.0 sccp ccm 172.21.253.55 identifier 1 version 6.0 sccp ccm 172.21.253.41 identifier 7 version 7.0 sccp
sccp ccm group 1 bind interface Loopback0 associate ccm 1 priority 1 associate ccm 2 priority 2 associate profile 1 register g711u_vpn1_mtb associate profile 2 register g711a_vpn1_mtb associate profile 3 register g729_vpn1_mtb associate profile 4 register xcode_vpn1_mtb associate profile 5 register conf_vpn1_mtb switchover method immediate switchback method immediate
dspfarm profile 5 conference codec g729br8 codec g729r8 codec g729abr8 codec g729ar8 codec g711alaw codec g711ulaw maximum sessions 8 associate application SCCP
So according to the default on the dspfarm and what is set in CUCM service param i should be able to have 8 participants in a conference ,i have checked the CUCM traces but was unable to pick up anything significant from there ,also did a debug sccp errors on GW ,but did not pick up anything obvious there either.
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Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
01-24-2017
08:14 AM
01-24-2017
08:14 AM
Hi all
I have an issue on an IOS CFB where it only allows 4 participants in a conference ,when you try and dial the 5th participant into the conference it just gives a fastbusy tone. When checking on the router i can see there are DSP slots available
sh dspfarm dsp all SLOT DSP VERSION STATUS CHNL USE TYPE RSC_ID BRIDGE_ID PKTS_TXED PKTS_RXED 0 1 37.2.0 UP N/A FREE xcode 1 - - - 0 1 37.2.0 UP N/A FREE xcode 1 - - - 0 1 37.2.0 UP N/A FREE xcode 1 - - - 0 1 37.2.0 UP N/A FREE xcode 1 - - - 0 1 37.2.0 UP N/A FREE xcode 1 - - - 0 1 37.2.0 UP N/A FREE conf 2 - - - 0 1 37.2.0 UP N/A FREE conf 2 - - - 0 1 37.2.0 UP N/A FREE conf 2 - - - 0 2 37.2.0 UP 1 USED conf 2 8917360 12756 12755 0 2 37.2.0 UP 1 USED conf 2 8917361 12753 12753 0 2 37.2.0 UP 1 USED conf 2 8917455 11162 11143 0 2 37.2.0 UP 1 USED conf 2 8917456 1202 1193 0 2 37.2.0 UP N/A FREE conf 2 - - - 0 2 37.2.0 UP N/A FREE conf 2 - - - 0 2 37.2.0 UP N/A FREE conf 2 - - - 0 2 37.2.0 UP N/A FREE conf 2 - - - Total number of DSPFARM DSP channel(s) 13
Any ideas ?
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Labels:
09-08-2016
10:51 PM
Hi Pascal
Thanks for the reply ,we are using sip88xx.11-0-1-11 ,do you perhaps have the bug id ?
Regards
Rynard
... View more
09-06-2016
01:42 PM
Hi Robert
Thanks for the reply ,yes i have actually configured those numbers on different phones and then BLF works ,they are currently configured on 7821 phone and 7962 phones. Although there are other BLF`s on those models that are working ,so it does not seem like it is model specific ,but more to do with those 3 physical phones ,hence the reason i want to try and see if they are even sneding out the update for the BLF.
... View more
Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
09-06-2016
05:51 AM
09-06-2016
05:51 AM
Hi All
I have a CUCM version 10.5 ,i have BLF SD`s created on a 8851 with Expansion modules. Out of the 18 BLF SD`s i have created on here there are 3 that just doesn`t seem to want to work. The 3 extensions in question are in the exact same partition as the ones that are working ,and the Subscribe CSS has been set correctly on all phones. My question here is how can i troubleshoot this ,i need to check if the phones are sending out their BLF status and if the 8851 is seeing that status. I have collected normal CUCM traces but not exactly sure what i am looking for.
Any help will be appreciated.
Rynard
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Labels:
Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
07-08-2016
03:08 AM
07-08-2016
03:08 AM
Thanks for the reply ,i will have to check if the number is shared although i doubt it ,as the numbers are provisioned to the CUCM via a frontend portal that provisions all devices the same and the norm is to put a "*" in front of the device directory number. It is CUCM 10.5.
Also i did not alter the SQL query ,i just didn`t copy all output here
... View more
06-29-2016
05:54 AM
Hi Guys
Sorry for reviving this very old thread ,just wanted to check if someone could help me with some info here. Firstly thanks for the SQL query ,it works perfectly
Just a question i had ,when i run this query and i filter out the correct Line group i am looking for ,the 2 Line group members show up twice in the table , see below :
AA_LG_312757400_1 872875449 t AA_LG_312757400_1 872875449 t AA_LG_312757400_1 872875452 t AA_LG_312757400_1 872875452 t
Any ideas why this would be ? Currently i have an issue where i change the Distribution algorithm to Broadcast and somehow the following day it stops broadcasting , if i then reset the Line group it works again for a day ,could the above duplication have anything to do with it ?
Regards
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Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
05-31-2016
11:46 PM
05-31-2016
11:46 PM
I have a theory as to what is happening here ,please feel free to correct me if i am wrong.
We are using SLRG to route to a SIP trunk for outgoing calls ,because there is no Device Pool assigned to a Device Profile it inherits the Device Pool from the phone when the user logs in. But when the Device Profile is not logged in it will inherit the CSS of the SIP trunk cause that is where the call came in. That CSS is only allowed to call Internal extensions and that is why i can only forward Internal when user is logged out. Does this sound correct ?
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Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
05-31-2016
09:15 AM
05-31-2016
09:15 AM
Below is error i get in the CUCM logs for the Forward ,just not sure why it is giving me this
85181803.001 |17:08:54.733 |AppInfo |RouteListCdrc::null0_CcSetupReq check vipr call mViprReroute=0 mViprAlreadyAttempt=0 CI=52549831 BRANCH=0 85181803.002 |17:08:54.733 |AppInfo |RouteListCdrc::null0_CcSetupReq - Terminating a call after the RouteListCdrc cannot find any more device. 85181803.003 |17:08:54.733 |AppInfo |RouteListCdrc::terminateCall - No more Routes in RouteListName = STAND_LOCAL_RL. Rejecting the call 85181803.004 |17:08:54.733 |AppInfo |RouteListCdrc::terminateCall - Sending CcRejInd, with the cause code (41), to RouteListControl because all devices are busy/stopped. 85181803.005 |17:08:54.733 |AppInfo |RouteListCdrc::terminateCall - precedenceBlocked == 0, cause = 41 85181803.006 |17:08:54.733 |AppInfo |RouteListCdrc::terminateCall - Sending CcRejInd, with cause code (41), to Cc because it has not sent CcRegisterPartyB to Cc. 85181803.007 |17:08:54.733 |AppInfo |RouteListCdrc::sendDStopInd 85181804.000 |17:08:54.733 |SdlSig |CcRejInd |idle |RouteListControl(3,100,89,219) |RouteListCdrc(3,100,90,659400) |3,100,10,2.11906991^41.21.187.33^* |[R:N-H:0,N:2,L:0,V:0,Z:0,D:0] CI=52549831 CI.branch=0 c.l=1 c.cid=8 c.cs=0 c.lc=0 c.r=0 CV=41 rejectType=1 dtmDisconn=F FDataType=0opId=0ssType=0 SsKey=0invokeId=0resultExp=Fbpda=FTransparentData=null CanSupportSIPTandN=false TransId=0 AllowBitMask=0x0 UserAgentOrServer= OrigDDName=locale: 1 Name: UnicodeName: pi: 0 mCallerId= mCallerName= mediaCause=0 CAL={v=ffffffff, m=ffffffff, tDev=F, res=F, devType=0} CAL={v=fffffff6, m=ffffffff, tDev=F, res=F, devType=0} 85181805.000 |17:08:54.733 |SdlSig |CcRejInd |wait |Cc(3,100,220,1) |RouteListCdrc(3,100,90,659400) |3,100,10,2.11906991^41.21.187.33^* |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] CI=52549831 CI.branch=0 c.l=1 c.cid=8 c.cs=0 c.lc=0 c.r=0 CV=41 rejectType=1 dtmDisconn=F FDataType=0opId=0ssType=0 SsKey=0invokeId=0resultExp=Fbpda=FTransparentData=null CanSupportSIPTandN=false TransId=0 AllowBitMask=0x0 UserAgentOrServer= OrigDDName=locale: 1 Name: UnicodeName: pi: 0 mCallerId= mCallerName= mediaCause=0 CAL={v=ffffffff, m=ffffffff, tDev=F, res=F, devType=0} CAL={v=fffffff6, m=ffffffff, tDev=F, res=F, devType=0} 85181806.000 |17:08:54.733 |SdlSig |DStopInd |idle |RouteListControl(3,100,89,219) |RouteListCdrc(3,100,90,659400) |3,100,10,2.11906991^41.21.187.33^* |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] 85181807.000 |17:08:54.733 |SdlSig |CcRejInd |tcc_register_party_b |Cdcc(3,100,219,1451595) |Cc(3,100,220,1) |3,100,10,2.11906991^41.21.187.33^* |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] CI=52549831 CI.branch=0 c.l=1 c.cid=8 c.cs=0 c.lc=0 c.r=0 CV=41 rejectType=1 dtmDisconn=F FDataType=0opId=0ssType=0 SsKey=0invokeId=0resultExp=Fbpda=FTransparentData=null CanSupportSIPTandN=false TransId=0 AllowBitMask=0x0 UserAgentOrServer= OrigDDName=locale: 1 Name: UnicodeName: pi: 0 mCallerId= mCallerName= mediaCause=0 CAL={v=ffffffff, m=ffffffff, tDev=F, res=F, devType=0} CAL={v=fffffff6, m=ffffffff, tDev=F, res=F, devType=0} 85181807.001 |17:08:54.733 |AppInfo |processCCMFeatureData: operationIeIdd=0 85181807.002 |17:08:54.733 |AppInfo |Cdcc doGDPRPSTNFailover No GDPR PSTN failover configured for = +! 85181807.003 |17:08:54.733 |AppInfo |Cdcc - (1451595) - dumpSecureStatus - sideA=(cap=1,1, media=0,0, feature=0,0), sideB=(cap=0,0 media=0,0, feature=0,0) 85181807.004 |17:08:54.733 |AppInfo |Cdcc - (1451595) - dumpSecureStatus - sideA=(cap=1,1, media=0,0, feature=0,0), sideB=(cap=0,0 media=0,0, feature=0,0) 85181808.000 |17:08:54.733 |SdlSig |DStopConf |routeListExhausted_shutting_down |RouteListCdrc(3,100,90,659400) |RouteListControl(3,100,89,219) |3,100,10,2.11906991^41.21.187.33^* |[R:N-H:0,N:3,L:0,V:0,Z:0,D:0] varChannelStatus=0 85181808.001 |17:08:54.733 |AppInfo |RouteListCdrc::routeListExhausted_shutting_down_DStopConf 85181808.002 |17:08:54.733 |Stopping | | |RouteListCdrc(3,100,90,659400) |RouteListCdrc(3,100,90,659400) | |NumOfCurrentInstances: 52 85181809.000 |17:08:54.733 |Created | | |SdlTCPConnection(3,100,14,2182043) |SdlTCPListener(3,100,12,3) | |NumOfCurrentInstances: 5109 85181810.000 |17:08:54.733 |SdlSig |SsRedirectCallRes |wait |ForwardManager(3,100,199,1) |Cdcc(3,100,219,1451595) |3,100,10,2.11906991^41.21.187.33^* |[R:N-H:0,N:2,L:0,V:0,Z:0,D:0] Type=50331654 Key=256819 ANode=3 ASs=52549828 BNode=3 BSs=0 RedirectCallResult=2 sideABridgeParticipantID= sideBBridgeParticipantID=
... View more
05-31-2016
06:39 AM
Hi Carlo
It was set to System Default ,so i have changed it to "With Configured CSS" but still the same issue.
... View more
05-30-2016
10:46 AM
Hi Carlo
I have tried that also ,same behavior. Sorry meant to click on the "Reply" button not the "Correct Answer" one. I will pull some logs from CUCM tommorow ,just thought i might be missing something glaringly obvious.
... View more
Created by
rynard.coetzee
in IP Telephony and Phones
in IP Telephony and Phones
05-30-2016
07:12 AM
05-30-2016
07:12 AM
Hi All
Not sure if i`m just being stupid here or missing something ... definately pulling my hair out
I have a CFA all set on a Device Profile ,when the user is logged into DP then it works but as soon as the user logs out of EM then i the forward stops working ,if i forward to a different number on the system then it works ,seems to be only external that is failing.
Any ideas ?
Thanks
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Labels:
04-21-2016
07:04 AM
Hi Mohit
,thanks that worked ,any info what the difference is between the two ? And why this is now working ?
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Created by
rynard.coetzee
in Collaboration Applications
08-16-2019
08-16-2019
Hi JaimeThanks for the prompt reply ,yeah we do use LDAP on prem ,and
there we can define the OU the...
Created by
rynard.coetzee
in Collaboration Applications
08-16-2019
08-16-2019
Hi GuysI have an issue at a client where they do not want the users to
be able to do UDS lookup to C...
Created by
rynard.coetzee
in IP Telephony and Phones
08-29-2018
08-29-2018
Hi Jonathan Thanks for the reply ,i agree something had to change
,trying to find that something see...
08-28-2018
Hi All I have a question that i hope someone here can help me shed some
light on. We have a HCS depl...
01-24-2017
Hi Guys Thanks for the replies ,the service param in CUCM is set to 8.
Here is the relevant GW confi...
01-24-2017
Hi all I have an issue on an IOS CFB where it only allows 4 participants
in a conference ,when you t...
09-08-2016
Hi Pascal Thanks for the reply ,we are using sip88xx.11-0-1-11 ,do you
perhaps have the bug id ? Reg...
09-06-2016
Hi Robert Thanks for the reply ,yes i have actually configured those
numbers on different phones and...
09-06-2016
Hi All I have a CUCM version 10.5 ,i have BLF SD`s created on a 8851
with Expansion modules. Out of ...
07-08-2016
Thanks for the reply ,i will have to check if the number is shared
although i doubt it ,as the numbe...
06-29-2016
Hi Guys Sorry for reviving this very old thread ,just wanted to check if
someone could help me with ...
05-31-2016
I have a theory as to what is happening here ,please feel free to
correct me if i am wrong. We are u...
05-31-2016
Below is error i get in the CUCM logs for the Forward ,just not sure why
it is giving me this 851818...
05-31-2016
Hi Carlo It was set to System Default ,so i have changed it to "With
Configured CSS" but still the s...
Public Statistics
| Date Registered | 03-25-2009 02:13 AM |
| Date Last Visited | 09-09-2019 01:34 AM |
| Total Messages Posted | 109 |
| Total Helpful Votes Received | 15 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 10 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
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