I'm trying to setup a pix where vpn users are NATed to 2 address. Internet traffic to the outside interface (PUBLIC IP) and traffic to LAN NATed to the inside interface. -----> traffic to the WAN x.x.x.x public IP (outside interface)<LAN>---<PIX>---<...

We have a customer that is experiencing random delays when playing back messages with Unity express / Callmanager Express. CUE will start playing a message that was left for a subscriber and then it will go silent for a few seconds and then continue ...

I recently upgraded a customers CRS / IPCC server to 3.(5)4. Now the agents are complaining that when the choose agent login on their IP phone there is a very long delay and the phone says "Requesting". After about a minute or so they are able to log...

I've been searching for documentation on upgrading our current Callmanager platform of 3.3(4) to 4.1(3) and I'm unable to find the correct procedures. Can I upgrade straight to 4.1(3) with the Cisco upgrade kit?

I have a problem at a customer's site that is running Unity 4.0.4sr1. Some users’ mailboxes are getting filled with messages in their draft folder. They use Unity only for voicemail and they do not use outlook to access it. The messages in their draf...