About Abdul Jaseem

Abdul Jaseem · 03-14-2017

Hi Experts, I have a scenario where MWI got some issues. Call Manager IP Phone DN: 2468 (4 Digit Extension) Voice Mail Box Mask: +18059182XXX Unity Connection: User Extension: +18059182468 If there is a voicemail, the MWI is not turning ON. I have...

Abdul Jaseem · 03-07-2017

Hi Experts, .:: I'm getting a weird issue. MGCP FXS Port at VG224 shows 'Registered' at the Call Manager. But the Analog phone connected at the port is not able to receive any incoming calls. Getting Fast busy tone while dialing the Analog phone's n...

Abdul Jaseem · 02-03-2017

Hi Experts, I'm trying to configure Single Inbox in Cisco Unity Connection 9.1 with Exchange 2010 Server. While testing user's unified messaging accounts, I'm getting the below error. Some possible reasons for 500: Server configuration problem. Inco...

Abdul Jaseem · 01-18-2017

Hi Experts, How to identify the direction of a SIP message. Following are some sample traces. If I look in to the AppInfo line, I can see the direction is Incoming SIP or Outgoing SIPThe server header also tells that the direction of the message. Bu...

Abdul Jaseem · 01-12-2017

Hi Experts, Please help me to analyse the attached SIP Trace and identify the following. 1. Firmware of the phone2. Phone model : 3. Called Number4. CI15. SIP Call ID 16. CI27. SIP call ID 28. which message indicates that the phone went off hook?9. T...

Abdul Jaseem · 03-08-2017

Hi Wilson, Thanks for the update. XXXXXX#show versionCisco IOS Software, VG350 Software (VG350-UNIVERSALK9-M), Version 15.4(3)M6, REL EASE SOFTWARE (fc1)Technical Support: http://www.cisco.com/te...

Abdul Jaseem · 02-03-2017

Hi Brandon, Thanks for your quick resolution, but I have already tried those troubleshooting steps. Still no go! May I know the details and specifications for Unity Service Account User in Active Directory?

Abdul Jaseem · 01-19-2017

Thanks much Ayodeji, Now I got little confidence for SIP trace analysis. :)

Abdul Jaseem · 01-18-2017

Thanks, Based on CUCM Call ID how to relate 2 calls? I really appreciate your interest to support me here.

Abdul Jaseem · 01-18-2017

Hi Adarsh, Thanks a lot for sharing. I have 1 more question to clarify. How do we understand the second call leg. For example if I get the Call ID, I can see the Phone A to CUCM Call leg. How to relate this call ID to the second call, that is CUCM ...

Member Since	‎09-28-2016 04:37 AM
Date Last Visited	‎08-18-2017 03:55 AM
Posts	24
Total Helpful Votes Received	15

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Voice Mail Box Mask and MWI Relation

MGCP FXS Port on VG224 Stuck at OPER Status 'UP', not going to 'Dorm'

Cisco Unity Connection Single Inbox with Exchange 2010

Identify the Direction of the SIP Message

SIP Basic Trace Analysis

Hi Wilson,

Hi Brandon,

Thanks much Ayodeji,

Thanks,

Hi Adarsh,