Hi, The 8831NR has the radio disabled for the wireless mics. The NR means "No Radio." The reason why this NR model exists is for organizations who require DECT permanently disabled for security reasons. The DECT radio cannot be enabled on the NR.Note...

Looks like this might require a key-sequence factory reset. I did a brief test and my initial test validates what you see when performing a factory reset using the GUI. However, if you do a key-sequence factory reset it turns off the slider for "Blue...

Hi, on CUCM for this specific phone, can you locate the following parameter Allow Bluetooth Mobile Handsfree Mode, set it to disable, and make sure the override checkbox is selected. Then select "Save, OK, Apply Config, OK." This disables the feature...

Hello,Per this link the 8831 and 8941 are supported:https://developer.cisco.com/site/collaboration/call-control/jtapi/wiki/cti-tapi-jtapi-supported-device-matrix/ Regards,David