Hello team, In this link, we discuss ISI and provide info on ISI and Call Accounting and Call Recoding.  This posting shows how to configure the UC500 for ISI.  pretty simple and easy to do, please view the pdf. ThanksAndrew Lee Lissitz

<<<< Back to SBCS Third Party Applications>.Integrating the UC500 with ISI's Infortel® SelectXSL Call Accounting Solution.ISI Telemanagement Solutions, Inc., the world’s leading provider of call detail reporting and telecom management solutions, is p...

The pdf shows how to determine the hardware version of the SPA525G/2 phone.  Thanks!  Andrew Lee Lissitz

Hello,In this lab we will look at Traffic Shaping and setting the Maximum Calls value; aka Call Admission Control (CAC).We will:Explain what Traffic Shaping and what Maximum Calls (CAC) doesExamine why should someone configure either or both of these...

Andrew's ppt and lab guide.