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I have a UC560. i went into CCA and it told me tha VM may not be working propertly. I ran CUE diagnostics in CCA and it is comming back with se-10-1-10-1(offline)#. VM seems to work fine. How can I get it on line again?
I have a customer that has a UC560 and would like to pop customer details on a screen based on the dialed number. Does anyone know of anything that would be appropriate?
I have a customer with a UC560. They are using TAPI for click to dial with their CRM system. Several employees use terminal server and they require TAPI to work with termijnal services. V2.2.0.5 does not seem to work with terminal services. Does ...
Version 2.2.0.5 of the Cisco TAPI for CME appears not to support Terminal Services. Are tere any TAPI drivers that works with UC500 and will support Terminal Services?
I have a customer that has a UC560. They are using the Cisco TAPI 2.2.0.5 on their PCs. This works fine, however they have a requirement to be able to control multiple lines on a server. The file name for the regular TSP is TSP-SingleLine-2.2.0.5....
TAC has told me that spilling from one hunt or blast group to another hunt or blast group is not supported (desipite the fact that CCA gives you these choices as a final destination when setting up a group).I changed my configuration and so far every...
We installed a UC560 into a customers site in August 2011. Since then it has frozen once a week. Lately it has frozen 2- 4 times a day. They have the same software version (latest) that you have. We have tried everything and there has been a cas...
Thank you. This is all good to know. It is interesting to note that I reloaded the UC and it still came up on offline mode. I had to reload the voice mail manually.
That is what I thought. I tried to run a backup remotely and I think that this upset it. The strange thing is CUE is working, it just thinks that it is down.
