Hola, tengo una duda, Necesito instalar 50 CIPC en mi CUCM,  Necesito licencias nuevas para instalarlos? O cuantas unidades consume un CIPCanexo una imagen de mi cisco prime.

Hi, I have an issue when the agents on UCCX try to pick calls going to reserved status and they are unable to answer it. Checking the RTMT Real time data and look as the call was being cleared several times, Normal call clearing (16), This happen to...

Do I need separate licence to Record Calls with Verint??