Member since ‎06-19-2013

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  • 12 Posts
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I was thinking if there is a way to swap call originator number with any other number while making an outbound call using Cisco Outbound Dialer.   We have a requirement from one of our customers to run an outbound campaign and swap the call originat...
We are using Cisco Transfer element for making an outbound call to connect the caller to the desired destination. We are using consult transfer feature of Finesse to put the original caller on hold and involve VXML application to initiate a call. Onc...
Experts, I have the challenge to swap source number of 'Transfer' element of Call Studio. As we know, transfer voice element performs a call transfer to a phone number specified by a configuration setting. I have tested this functionality by punching...
I have a challenge to get call connect acknowledgement after making a successful single click call transfer through finesse interface. I want to charge a caller after connecting him to his destination (third party). Let us take an example. There are ...
We had tried solution shared by one of Cisco experts for CVP VXML standalone outbound dialing but ended up with a problem. In our case call is initiated by dialer and it starts ringing on the destination mobile phone but then automatically disconnect...
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Member Since ‎06-19-2013 03:50 AM
Date Last Visited ‎05-15-2018 03:07 AM
Posts 12
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