Hi everybody, i like to upgrade unity 7.x from 4.x... but i don't know if first upgrade to 5.x or not.Thanks

hi everybody,i have a little question, i've a IPCCX 5.0 and is management by a 2500 number(route point), and work with queues, when find a free agent send the call ,... my question is How i can get the agent number and pass to variable and record in...

Hi everybody,i configure a IPCCX 5.0 with CUCM 6 and i have some problems:The calls are not transferred to agents available in the script attached, which is very simple. That may be happening?

Hi everybody, i have to realize a integration between CUCM 6 and Panasonic TD500 , someone have experience in this kind of integration for help.thanks a lot.

I like to change the image of Cisco in the phones 7911 and 7941 and put another image,i work with CCM 6.x please tell me, How realize that !!!! Thanks a lot!!