We recently went live with our new call center. All agents are using IP Communicator with Plantronics WO100 headsets. We are able to get the auto-answer feature to work fine for the agents. For the supervisors (use 7965 hard phones), however, auto an...

When I try to delete a Unity voicemail account, following messages appear:Failed to delete Unified Communications Manager user association. To force delete operation, click Here.Unable to disassociate user (user account name) from Unified Communicati...