About VIVIEN MAHONEY

VIVIEN MAHONEY · 09-18-2020

I am not satisfied with the way Hunt Pilots with queuing behave in our environment. We are currently on CUCM 11.5, moving soon to 12.5. I haven't seen anything that looks much changed in 12.5. Expectation 1 - if I turn on queuing, I want the caller ...

VIVIEN MAHONEY · 01-13-2014

We're planning a migration from Call manager and Unity 7 to CUCM and Unity Connection 9.I wanted to baseline the current voicemail port utilization on our Unity 7 systems to validate the port requirements for Connection.However the Unity Toolkit Port...

Unity PDL user management · 01-28-2013

Question: Is it possible for subscribers to manage PUBLIC distribution lists through Unity Assistant in the same manner as Private distribution lists? If not, is there another end-user focused method that we can use to allow self-management of list ...

VIVIEN MAHONEY · 01-12-2023

A few additional things that can go wrong with expired certificates. These may not apply to your setup, as it's taken so long to detect the issue.- Your browser will complain at you every time you connect to the admin screen.- Jabber and Webex phone ...

VIVIEN MAHONEY · 01-29-2021

I agree with James that this would be extremely helpful to be able to suppress the SIP Options PINGs in the debug.It not only clutters up the screen and obscures the useful call setup information; when you're testing something, it often causes the o...

VIVIEN MAHONEY · 01-13-2021

We used Roger's suggested method recently to migrate our 12.5 infrastructure to a new physical system. We were migrating from standalone C240 to B200 Blades with network storage. We ran final backup, shut down the affected VMs, copied the VM storag...

VIVIEN MAHONEY · 09-18-2020

I agree that schedule in the Unity greeting for the hunt pilot can solve the different prompt based on Open/Closed schedule. But I think what Pavel is saying is that the Unity system is directing the call to the mailbox of the original called party, ...

VIVIEN MAHONEY · 08-24-2020

With respect to "zero customer adoption" - I think the option of VMWare on AWS was not available as a supported solution for long enough for enterprises to evaluate whether or not it was a suitable fit. We are just now moving to 12.5. The TCO of var...

Member Since	‎02-18-2011 10:28 AM
Date Last Visited	‎03-27-2024 12:16 AM
Posts	18
Total Helpful Votes Received	25

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Hunt Pilot with queuing behaviors - ringing vs MoH, call not answered

Cisco Unity 7 port usage report errors

Unity PDL user management

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