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Member since
12-27-2011
14
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09-04-2012
12:48 AM
The thing is that our cucm has broken few times already and we need to use few phones as emergency phones in case it breaks again.
... View more
09-03-2012
09:39 AM
Hi, I m trying to convert my Cisco ip phone 7945 as emergency phone in case my cisco servers break again. Is it possible to use 7945 phone without CUCM and voice gateway at all and just attach it to seperate pstn network r? probably not?
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Created by
chin.chung
in IP Telephony and Phones
in IP Telephony and Phones
05-31-2012
09:19 AM
05-31-2012
09:19 AM
we dont use voicemail? What do i have to do with UCCX?
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Created by
chin.chung
in IP Telephony and Phones
in IP Telephony and Phones
05-31-2012
08:57 AM
05-31-2012
08:57 AM
We dont have Unity nor Unity Connection. I know how to do time of day routing but how do i configure my line to play the message to before the call?
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Created by
chin.chung
in IP Telephony and Phones
in IP Telephony and Phones
05-31-2012
08:19 AM
05-31-2012
08:19 AM
basically its just a saying that this `call is going to be recorded..` so what is the best way to do this?
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Created by
chin.chung
in IP Telephony and Phones
in IP Telephony and Phones
05-31-2012
07:08 AM
05-31-2012
07:08 AM
Hi, We are using CUCM 7.1.5 and UCCX 7.0(2). We need to play a message before call is answered on mon-fri 6pm-9pm, sat 3pm-6pm, sun 12-21pm. Is there any other way to do this except using ccx scripting?
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Labels:
05-28-2012
07:40 AM
Hi, We are running CUCM 7.1.5 and UCCX 7.0.(2). I want to have some kind of notification(Email, agent, phone screen, ect...) for supervisors or agents when call is in queue and agents are in "logged out" or "not ready" state. Is this possible?
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Labels:
12-28-2011
03:33 AM
We have several same trunk configured with different route patterns . Each of them seems to use device pools CSS which is none.
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12-28-2011
02:29 AM
Never even modified gateway. Weird thing is i can't find any devices under gateway but i can find gateways under trunks. I think i'll contact service provider. Thanks for the support anyway
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12-28-2011
02:00 AM
Your setup also does the same....I think i have done eveything right but someting is blocking my external call when i add partition to DN.
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Created by
chin.chung
in IP Telephony and Phones
in IP Telephony and Phones
12-28-2011
12:48 AM
12-28-2011
12:48 AM
I tested again just in case and internal calls to 665 works properly . But if i try to call with cellphone to XXXXXXX665, it wont work. You happen to know why? And back to your instructions: Never ever created translation patterns....Please check if i created them properly. 7XX PAR_businesshrs Called Party Transform Mask: 740 7XX PAR_nobusinesshrs Called Party Transform Mask: 741 marwanshawi wrote: Don't forget to assign a valid css to TP in order to reach desired forwarded destination. What do you mean? How do you assing CSS to TP? i thought you can only assign TS to CSS... marwanshawi wrote: ....provide it the call forward all CSS as CSS1 I only have CSS1. So do you want me to create new one? PS. sorry for stupid questions. I m kinda new to this...
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12-28-2011
12:14 AM
I want to do this to CTI route point because it is a customer line.
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12-27-2011
11:56 PM
The calling phone does have mentioned CSS assigned. Also tried to call RP with and without CSS.
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12-27-2011
11:37 PM
HI, We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point number it only says number cannot be dialed. Anyone knows solution for this? I created following: 3 Time periods: TP_businesshrs: Mon-fri 8-16 TP_nobusinesshrs1: Mon-fri 16-24 TP_nobusinesshrs2: Mon-fri 00-08 2 Time schedules: TS_businesshrs: TP_businesshr TS_nobusinesshrs: TP_nobusinesshrs1 & TP_nobusinesshrs2 2 Partitions: PAR_businesshrs: TS_businesshrs PAR_nobusinesshrs: TS_nobusinesshrs 1 Calling search space: CSS1: PAR_businesshrs & PAR_nobusinesshrs I added CSS1 to the CTI route point. I created 2 665DN and added each DN to newly created partitions. Thanks in advance.
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Labels:
09-04-2012
The thing is that our cucm has broken few times already and we need to
use few phones as emergency p...
09-03-2012
Hi,I m trying to convert my Cisco ip phone 7945 as emergency phone in
case my cisco servers break ag...
Created by
chin.chung
in IP Telephony and Phones
05-31-2012
05-31-2012
we dont use voicemail? What do i have to do with UCCX?
Created by
chin.chung
in IP Telephony and Phones
05-31-2012
05-31-2012
We dont have Unity nor Unity Connection. I know how to do time of day
routing but how do i configure...
Created by
chin.chung
in IP Telephony and Phones
05-31-2012
05-31-2012
basically its just a saying that this `call is going to be recorded..`
so what is the best way to do...
Created by
chin.chung
in IP Telephony and Phones
05-31-2012
05-31-2012
Hi,We are using CUCM 7.1.5 and UCCX 7.0(2). We need to play a message
before call is answered on mon...
05-28-2012
Hi,We are running CUCM 7.1.5 and UCCX 7.0.(2). I want to have some kind
of notification(Email, agent...
12-28-2011
We have several same trunk configured with different route patterns .
Each of them seems to use devi...
12-28-2011
Never even modified gateway. Weird thing is i can't find any devices
under gateway but i can find ga...
12-28-2011
Your setup also does the same....I think i have done eveything right but
someting is blocking my ext...
12-28-2011
I tested again just in case and internal calls to 665 works properly .
But if i try to call with cel...
12-27-2011
The calling phone does have mentioned CSS assigned. Also tried to call
RP with and without CSS.
Public Statistics
| Date Registered | 12-27-2011 11:07 PM |
| Date Last Visited | 08-18-2017 03:55 AM |
| Total Messages Posted | 14 |
