Hi, I m trying to convert my Cisco ip phone 7945 as emergency phone in case my cisco servers break again. Is it possible to use 7945 phone without CUCM and voice gateway at all and just attach it to seperate pstn network r? probably not?
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We dont have Unity nor Unity Connection. I know how to do time of day routing but how do i configure my line to play the message to before the call?
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Hi, We are using CUCM 7.1.5 and UCCX 7.0(2). We need to play a message before call is answered on mon-fri 6pm-9pm, sat 3pm-6pm, sun 12-21pm. Is there any other way to do this except using ccx scripting?
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Hi, We are running CUCM 7.1.5 and UCCX 7.0.(2). I want to have some kind of notification(Email, agent, phone screen, ect...) for supervisors or agents when call is in queue and agents are in "logged out" or "not ready" state. Is this possible?
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Never even modified gateway. Weird thing is i can't find any devices under gateway but i can find gateways under trunks. I think i'll contact service provider. Thanks for the support anyway
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Your setup also does the same....I think i have done eveything right but someting is blocking my external call when i add partition to DN.
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I tested again just in case and internal calls to 665 works properly . But if i try to call with cellphone to XXXXXXX665, it wont work. You happen to know why? And back to your instructions: Never ever created translation patterns....Please check if i created them properly. 7XX PAR_businesshrs Called Party Transform Mask: 740 7XX PAR_nobusinesshrs Called Party Transform Mask: 741 marwanshawi wrote: Don't forget to assign a valid css to TP in order to reach desired forwarded destination. What do you mean? How do you assing CSS to TP? i thought you can only assign TS to CSS... marwanshawi wrote: ....provide it the call forward all CSS as CSS1 I only have CSS1. So do you want me to create new one? PS. sorry for stupid questions. I m kinda new to this...
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HI, We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point number it only says number cannot be dialed. Anyone knows solution for this? I created following: 3 Time periods: TP_businesshrs: Mon-fri 8-16 TP_nobusinesshrs1: Mon-fri 16-24 TP_nobusinesshrs2: Mon-fri 00-08 2 Time schedules: TS_businesshrs: TP_businesshr TS_nobusinesshrs: TP_nobusinesshrs1 & TP_nobusinesshrs2 2 Partitions: PAR_businesshrs: TS_businesshrs PAR_nobusinesshrs: TS_nobusinesshrs 1 Calling search space: CSS1: PAR_businesshrs & PAR_nobusinesshrs I added CSS1 to the CTI route point. I created 2 665DN and added each DN to newly created partitions. Thanks in advance.
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