Hi,I m trying to convert my Cisco ip phone 7945 as emergency phone in case my cisco servers break again. Is it possible to use 7945 phone without CUCM and voice gateway at all and just attach it to seperate pstn network r? probably not?

Hi,We are using CUCM 7.1.5 and UCCX 7.0(2). We need to play a message before call is answered on mon-fri 6pm-9pm, sat 3pm-6pm, sun 12-21pm. Is there any other way to do this except using ccx scripting?

Hi,We are running CUCM 7.1.5 and UCCX 7.0.(2). I want to have some kind of notification(Email, agent, phone screen, ect...) for supervisors or agents when call is in queue and agents are in "logged out" or "not ready" state. Is this possible?

HI,We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point ...