About jmalcantara

jmalcantara · 12-22-2012

HelloOne of my clients is having this problem, whan calling from an FXS to an IP extension there's no outgoing sound and it's only when the call starts from an FXS. I tested this with different phones and calling from every FXS, the result is always ...

jmalcantara · 01-09-2013

Hello WendyI was able to resolve the problem today with the great assitance of Harold Murillo from the SB Support Center, thank you Harold!I had to reset the UC320W to factory default and reconfigure everithing from scratch. I susppect the issue was ...

jmalcantara · 01-08-2013

Hello WendyI sent the configuration of the UC320W with the case number 624395843Best regards,JM

jmalcantara · 01-07-2013

Hi WendyI was able to replace today the SPA8800 with a new one and the same problems keep happening, this indicates a problem with the UC320W, right? unless both SPA8800 have the exact same problem. Today I also found another problem with the UC320W,...

jmalcantara · 01-06-2013

Hello WendyI followed your instructions and now the problem happens only when calling from the same FXS extentions to one of the IP extensions.Best regards,JM

jmalcantara · 01-03-2013

Hello WendyI was able to run some tests with my client today and found that the problem only affects FXS 3 and 4 of the SPA8800. These are the results:FXS 3 and 4 to IP extentions = no sount or DTMF tonesIP extensions to FXS 3 and 4 = normal soundFXS...

Member Since	‎06-04-2009 05:31 PM
Date Last Visited	‎08-18-2017 03:55 AM
Posts	6

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No sound calling from FXS to IP ext.

No sound calling from FXS to IP ext.

No sound calling from FXS to IP ext.

No sound calling from FXS to IP ext.

No sound calling from FXS to IP ext.

No sound calling from FXS to IP ext.