Member since ‎01-05-2011

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  • 39 Posts
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Hello, We are trying to move side B servers to different data centers of our core pcce insfrastructure(Rogger/PG/CVP's), with the server moving to new DC's it is expected to change the Hostname and IP Address also... i am looking for the series of st...
Hello, I am looking for a help on dealing a certain scenario, please let me know what CVP elements need to be done to solve that? 1. ICM Invokes a VXML Application(App1)2. App1 Calls another App2[Seperate VXML Application] - SubDialog3. App2 is now w...
Hello,   We have used Social miner for Agent callbacks, we have huge wait times in the contact center. the social miner tasks created tasks are getting terminated if not answered within 1 hour. Exactly at 3600 seonds tasks are getting killed, please ...
Hi Guys, We are currently using VG240 on CUCM 7.x version with MGCP Gateway. We are migrating CUCM to 11.5 and going to use ATA 190 with the same MGCP Gateway. Please let me know what are the design considerations and what configuration changes to ...
Hi, We have deleted some of the teams from finesse but they are not removed from Finesse. this is with version 11.0 Anyone come across anything like this and what is the possible resolution?
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Member Since ‎01-05-2011 01:48 AM
Date Last Visited ‎10-13-2023 01:38 PM
Posts 39
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