We're developing a software module that needs to show real-time stats (#calls in queue, longest holding) for UCCX agents. Ideally there would be a web-based API like /finesse/api/Queue/{id}  in P/UCCE  as polling an Informix database or managing a so...

Is this feature the official implementation of the custom fix in CSCuy32083 ?

Hello- I'm trying to register multiple SIP softphones to CUCM from 1 IP address. IN CUCM 10 documentation there is a note that "CUCM doesnt support third party sip phone registration using the same IP unless the combination of the IP address and the ...

CUCM: 14.0.1.11900-132 TSP: 14.0(0.7) OS: Windows 10 Phone: 7861When using TAPI to transfer a caller to an internal invalid number, the results are different depending on when during the "invalid number, please hang up and try again" message playback...