Aaron Fracht-Monroe
Member since ‎02-28-2014

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  • 35 Posts
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We're developing a software module that needs to show real-time stats (#calls in queue, longest holding) for UCCX agents. Ideally there would be a web-based API like /finesse/api/Queue/{id}  in P/UCCE  as polling an Informix database or managing a so...
Hello, I'm looking to have a discussion with the BU/Product Manager for WebEx Contact Center. Holger Esser and I had some conversations 12-18 months ago but there were a number of features required by our customers that were not available then; espec...
Is this feature the official implementation of the custom fix in CSCuy32083 ?
Hello- I'm trying to register multiple SIP softphones to CUCM from 1 IP address. IN CUCM 10 documentation there is a note that "CUCM doesnt support third party sip phone registration using the same IP unless the combination of the IP address and the ...
CUCM: TSP: 14.0(0.7) OS: Windows 10 Phone: 7861When using TAPI to transfer a caller to an internal invalid number, the results are different depending on when during the "invalid number, please hang up and try again" message playback...
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Member Since ‎02-28-2014 05:48 AM
Date Last Visited ‎08-23-2023 05:20 AM
Posts 35
Total Helpful Votes Received 20
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