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jlamon001
‎03-24-2019
Beginner
Expertise: CCIE #46581 Collaboration
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1 Helpful Vote
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Member since ‎03-25-2010
14
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1
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0
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Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: Cisco Unified Communications version 12 changes

Created by in Unified Communications Infrastructure
11-09-2017
11-09-2017
Are you referring to the Cisco Smart Collector or Assistant? I have not been able to find any detail...

Cisco Unified Communications version 12 changes

Created by in Unified Communications Infrastructure
11-09-2017
11-09-2017
Just curious how many people are following the changes for version 12 AND have CUCM’s that do not ha...

Re: Finesse Development

Created by in Contact Center
02-16-2017
02-16-2017
I too would like to export this gadget to then make changes. Did you ever figure out how to access i...

Re: CUIC Custom reports with UCCX Live Data

Created by in Contact Center
02-16-2017
02-16-2017
Thank you Denise,I will try to provide adequate detail. We moved from 8.5 and the Cisco Supervisor D...

CUIC Custom reports with UCCX Live Data

Created by in Contact Center
02-15-2017
02-15-2017
We want a report similar to the Team performance without the logout agents. We also want a report sl...

Re: CUIC login via permalink url in gadget

Created by in Contact Center
08-11-2016
08-11-2016
No one has answered Maria's question. This should not be marked as answered. I have the same issue. ...

UCCX version 10.6.1.11001

Created by in Cisco Bug Discussions
07-20-2016
07-20-2016
UCCX version 10.6.1.11001-31Customer runs report Detailed Call, CSQ, Agent Report daily. Today when ...

Remote Destination Configuration settings User Control does not work since it was added?

Created by in IP Telephony and Phones
07-15-2014
07-15-2014
Since Version 9.0 of Call manager there is a new enhancement to Mobile Connect(SNR). When CUCM rings...

UCCX 8.0 to 8.5 Switching Versions

Created by in Contact Center
08-26-2013
08-26-2013
I saw this first hand last week. We went from 8.5.1 up to the latest patch (SU4). Looking at the doc...
Public Statistics
Date Registered ‎03-25-2010 06:39 AM
Date Last Visited ‎03-24-2019 10:31 AM
Total Messages Posted 14
Total Helpful Votes Received 1
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