Reboot, Downgrade, Upgrade. Sometimes cameras got stuck in the upgrade process. I my experience one of the action above usually solve the problem ... View more

The message test - validate_network    : Reverse DNS lookup mismatch 03-01-2018 12:19:31 validate_network:     result: 7, message: Reverse DNS lookup mismatch are showing a mismatch between reverse and forward dns record. you can test the resolution with "nslookup" setting the server an resolving the name and the ip address of the CUCM and vice versa CMD prompt       ... View more

Hi here the spark ordering guide https://www.cisco.com/c/en/us/solutions/collateral/collaboration/cloud-collaboration/guide-c07-736636.html free license are limited to M1 capability The list in your image is a standandard output for qty 1 M3 license (advanced meeting powerd by webex) if you configure the license from top level SKU A-SPK-NAMED-USER BTW Room kit plus registration license is not included in room kit plus hardware SKU license required is based on Top level SKU CS-KITPLUS-MSRP-K9 require specific registration license located under A-SPK-SH CS-KITPLUS-K9 require a generic room registration license under A-SPK-SH All the information are available in the guide above rate if help   ... View more

You can try cisco Collab Edge Validator in Cisco Collaboration Solution Analyzer https://cway.cisco.com/tools/CollaborationSolutionsAnalyzer/ ... View more

Rate if helps :) ... View more

When you log in for the first time on jabber you are prompted for an e-mail address. user@domain.com  _collab-edge._tls.domain.com this domain can be differente form the Expressway E domain. When you press continue Jabber will search for the service record, you can check the discovery process locally on a windows machine by pressing CTRL+SHIFT+D, the last row of the report will be your _collab-edge SRV you can use CTRL+SHIFT+D even when you are logged in, it will display the current information, included the edge record if you are logged in trough expressway. you can check the service record from outside you company using an online toll provided by cisco TAC, named VCS service Checker, it only ask you the domain to check (you need to provide the same domain you use for the first discovery in Jabber) Here the tool https://cway.cisco.com/tools/SrvRecord/ I can do the same check from your own Expressway E Same domain as before is required. all this checks hopefully lead to the same results. Sandro ... View more

Out now! https://software.cisco.com/download/release.html?mdfid=286267308&softwareid=282074288&os=&release=CE8.2.0&relind=AVAILAB… Regards Sandro Update: while I'm tryng to figure out how to change the SW on DX 80: (http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/ce8/release-notes/ce-software-release-notes-ce8.… page 15) Both the links for the guide are broken at the moment and the device pack required, my case CUCM 11.0.1 cmterm-devicepack11.0.1.22048-1.cop.sgn, is not listed in the call manager 11.0.x download page (last is 11.0(1.22041). Probably they need a couple of day to allign the documentation and the download availability. Keep Waiting ... View more

Hi, the 25 license are probably the be6k/be6s starter bundle. you have 39 endpoint but how the and point are distributed among the users? Remeber that the new licensing model is "user-based" and not and "point-based" Cuwl license can include up to 10 endpoint for user (http://www.cisco.com/c/dam/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/116231-technote-cucm-08.png) to let the sistem (CUCM and PLM) know the device ownership you need to configure the "Owner user ID" under in the device configuration For example: 18 user with a basic phone (7821) + jabber (windows/mac/iphone/ipad/android) (36 endpoint) 1 user with a phone (1 endpoint) 2 fax machine (2 endpoint) in this scenario are licensed: 18 ENH+ (upper tier CUWL standard) 1 BAS (upper tier CUWL standard) 2 ESS (upper tier CUWL standard) total 22 CUWL standard license   rate if help Regards Sandro ... View more