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sovannary.huy
Level 1
Level 1
Member since ‎08-03-2008
‎08-18-2017
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  • 50 Posts
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  • 65 Helpful votes Given
  • 5 Helpful votes Received
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Cisco AP 1262

09-20-2011
Hi,We're planning to order Cisco AP 1262 (AIR-AP1262N-E-K9). Our Switch do not support PoE, so i wonder what is the default power option that come with this device (is it come with AP power adapter)? or do we need to order a seperate device?Will powe...

UCCX 8 - Process name

09-16-2011
Hi,Can we show the process name which are currently running on UCCX server from console? Example like:-  Cisco DB Replicator , process name: dblrpc-  Cisco CallManager, process name: ccm -  Cisco CDR Agent, process name: cdragent-  Cisco Tomcat, proc...

Outbound Direct Preview

08-07-2011
Hello,We are using UCCX 8.0(2) SU2. We have just configured Outbound Preview feature (direct preview mode) and have uploaded few contacts for testing first. Here I have a few questions and hopefully anyone could help me out.1.   While agents and cust...

How Often ContactQueueDetail and ContactCallDetail update

06-08-2011
Hello,We are running on UCCX 8.0(2). There is a requirement from call center supervisor to have a real-time service level and ASA but these are not in Cisco Supervisor Desktop. We tried to query data from table ContactQueueDetail and ContactCallDetai...

Historical Report - export report in excel format

04-04-2011
Hi,We are on UCCX 8.0 (SU2). We have an issue with Historical when we tried to export report in excel format, the report does not display in correct column. It's very confusing. We could manually correct (rearrange) the column label but it take lots ...
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Member Since ‎08-03-2008 05:18 PM
Date Last Visited ‎08-18-2017 03:55 AM
Posts 50
Total Helpful Votes Received 5
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