I have been having hundreds of very short international calls being placed. My telco tells me that the calls appear to be legitimately coming from our UC540 (through sip trunk). I have checked all of our user handsets, as well as questioned my staff (who I feel are trustworthy) and I'm convinced that these calls are not being placed by us. moreover, the calls range from 2 to 82 seconds, hardly long enough to have a meaningful conversation. My telco speculates that there may be some kind of vulnerability with my voice mail system which may allow people to call in and gain access to the box, giving them everything they need to make calls. I contacted cisco support about it and was all ready to go with my CDR files zipped up, just waiting for the ace support rep to interpret the data and let me know exactly what happened. I was told that the support staff themselves have no way of interpreting their own logs. Please take a moment and allow that to sink in - Cisco support reps cannot read Cisco CDR files. He pointed me at a number of non-Cisco software products that have been designed to read the files, which I would have to purchase and wade through myself. I was shocked. When I asked him if he thought it was odd that Cisco couldn't provide him with a tool (even a tool someone else had developed) to read the log files created by the device he was hired to support, he responded very casually and said that this is quite normal. ok, I guess I should be fine with this then. If you purchased a brand new TV that kept log files of all activity, and you were notified by your cable co. that all kinds of specialty channels and pay-per-view events were being erroneously ordered, but the support rep of the TV manufacturer couldn't interpret the files, would this be acceptable to you? Anyway, I now have to fix the problem and then report to our president what happened, how it happened, how it was fixed and what is preventing it from happening in the future. Has anyone had a similar problem? what did you do about it? Here are my specs: Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.0(1)XA3a, SBTG Special Small Business Support: http://www.cisco.com/go/smallbizhelp Copyright (c) 1986-2010 by Cisco Systems, Inc. Compiled Tue 08-Jun-10 13:40 by SBTG ROM: System Bootstrap, Version 12.4(11r)XW3, RELEASE SOFTWARE (fc1) I know there are newer IOS versions - Please don't just give me the "upgrade the software" advice unless you can point at documentation that describes the vulnerability in my version Thanks in advance, ... View more

None of my users can use the Smart CallConnector application because it can't run on a modern computer. 64-bit Smart CallConnector - anyone have any information? dates? something more useful than "maybe, someday, TBA"? ... View more

In my quest to have Cisco software work on a modern computer, I need a 64-bit CDP Driver in order for my computer to see my phone for CUVA. I have voiced my opinion on Cisco's embarassing neglect for all modern computing platforms many times, so I'll save it. 64-bit CDP Driver. Anyone have any information? ... View more