Dears On Cisco CAD we have two buttons 1 and 2 , once the agent click on 2 the agent transfer the customer to survey . On finesse is there any way to configure a button to transfer a customer to survey without any effort from the agent , just hit a b...

We have big issue that we are unable to connect any 1G port with the 10G module of 6807 , any advise.

Dears I have big problem on ASR 1001X , it connected back to back to one device . The interface is up but no ping . However if i disconnect this cable from ASR and connect to Core switch the ping is working. The ASR1001X use GBIC nterface to be conn...

Dears I need your support. We have two internet traffic " on primary and other secondary" .All my outgoing traffic hits main link , but all incoming traffic hits backup link. Both of Routers " Primary and Secondary"  have static IP to next hop " Se...