Hi,   Under “Reports – Catalog – AAA Protocol” we have 2 reports which we are not able to run or to delete. If we try to run it, we get the message “Unable to run …. - report has been deleted” and if we try to delete it, we get the message of successful deletion “Report is deleted successfully”. But the Report still shows up in the listing. Even “Reset Reports” is not resolving the issue.   Any idea of how to get rid of these reports?   Thanks a lot Robert ... View more

Hi, When we try to add a command in “Config Compare Exclude Commands”, it’s working for some “Device Family” only. Where it doesn’t work, we tried to add it directly on “Device Type” level. And there we have the same: it’s working for some of the “Device Types” only. And finally: Once the commands are added, we are not able to delete them anymore. Has anyone an idea how to solve this problem? We are on Windows and LMS 4.2.2 Thanks Robert ... View more

On our CiscoWorks 2000 installation, running on Solaris with LMS3.2 and RME4.3.1, we noticed a few weeks ago, that the job "Inventory Collection" needs more and more time to finish. At the moment the job execution time is as high as 8 hours, compared to 3 hours before. When we look at the network traffic during job execution, we see after the collection phase (~3h) several hours with no traffic together with a very high CPU load. I mean to remember that this job used to complete around 15 minutes after data collection phase. Restarting the application and rebooting the system didn't help. When we look in to the IC_Server.log, we find devices with a completion time of over 20'000 seconds. Increasing from day to day. Example from log: [ Wed Jun 08 13:34:15 MEST 2011 ],INFO , [Thread-43],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,498,Total time is 26832 seconds for .....". Affected devices are Cisco Nexus 5548P. We tried to delete/add these devices. That helps for a few days, then the runtime starts to increase again. Are we hitting a bug? And is it possible, as a workaround, to exclude devices from only the Inventory Collection? Thanks for advice ... View more

Hello, Does anyone know, what the logfile „rmeextn_ctm.log” is for and how to configure the logging to it? This file is filling up with over 30’000 DEBUG messages every day. If I compare logtimes with times of running jobs, it looks like “Inventory Collection” and “Archive Poller” are responsible for these messages. I found several locations where we can configure log-levels or enable/disable logging. But none of these possibilities helped us to get rid of the DEBUG’s in „rmeextn_ctm.log”. We are using CiscoWorks2000 with LMS 3.2 and RME 4.3.1 on Solaris. Thank's for Help ... View more