Level 1
Level 1
Member since ‎05-08-2007

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  • 181 Posts
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Hi!I would like to configure a hunt group with 3 phones. If no one answers or if they are all busy I would like the call to be forward to the voice mail. Is it possible? Where/how do I configure "the forward to the voice mail" part?Thanks,Ana
Hi!How can I be sure that the redundancy offered by the cluster solution is really working? I mean, how can I be sure that if the publisher crashes, the subscriber will guarantee the CM services?Thanks,Ana
Hi!Imagine a customer waiting in a ccx queue to be answered by an operator. Is it possible to prompt this customer after for example 5 minutes of being waiting in the queue, to choose to leave a voice message and turn off?Thanks,Ana
Hi!We are able to register the sip phones but there are no communication signals, we cannot receive or make calls.What could be the problem?Thanks,Ana Bartolomeu
Hi!I have a device that won't receive calls, will just start them. Do I need to configure a Directory number?Thanks,Ana
Community Statistics
Member Since ‎05-08-2007 03:54 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 181