jack_j_zheng
Level 1
Level 1
Member since ‎05-30-2012
‎08-18-2017

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  • 5 Posts
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HI AllDoes anyone happen to know how the crystal reports in the uccx 8.5 historial reports work?  For example, I opened the agent summary report and it seems to be calling a stored procedure called sp_agent_summary however I don't see any select stat...
HI AllDoes anyone happen to know which table stores the names of the agent?  I'm trying to do reporting using qlikview and I can't seem to locate the correct table.For example, in the contactcalldetails, there is a field called destinationdn which is...
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Member Since ‎05-30-2012 10:37 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 5