kolotov83
Level 1
Level 1
Member since ‎07-08-2010
‎08-18-2017

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how to identify an incoming phone number in the ivr (CRS)?
If phone of the agent is ready, the call passes to it but when the agent is offline, call don`t pass on BasicQ. In what there can be a problem?
In CRS script .How i can range integer in java? from 0000 to 0999Example: GetDigitString = placeEnter from phone place = 0000 ... 0999after need convert place = 0014 to place = 14                          place = 0155 to place = 155 etc.
How to write next formula is easier:if (p_value == -1 && type == "01" && status == "01" || p_value == -1 && type == "01" && status == "04" || p_value == -1 && type == "01" && status == "05" || p_value == -1 && type == "01" && status == "06" || p_valu...
How convert type of a variable (BigDecima) taken from DB, convert in a integer type in CRS editor?
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Member Since ‎07-08-2010 04:20 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 17