We use Microsoft Azure for IdP. i can't find any document how to implement SSO for Uccx Finesse, the only doc i found is for AD FS. See the document for AD FS attached. is IdP supported for Azure ? Any document that can help Thanks

Greetings,Can someone please lights this up for me ? I am running UCCX version 12.0 with 100 agents. I have 75 premium licenses for 20 agents that are actively login to finesse. We implemented call feature when agents are busy, callers can leave a ca...

Hello,We are experiencing a delay whenever we make a call it doesn't matter if it is local or long distance. When we dial a digit it took about 15 sec to dial the number out. i checked T302 in service parameter. Anywhere else i can check?Thanks,Soule...

Hello,I registered my cisco ip phone 9971 to my CUCM 9.1.2.  I can use the phone to make internal calls but i can't dial local and long distance. i checked my partition ok i even removed the 9971 and replaced it with a 7941 i didn't have any issue i ...