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- About juan.hinojosa89
05-23-2019
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Member since
07-08-2015
26
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Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
05-20-2019
12:22 PM
05-20-2019
12:22 PM
I will do that, thanks Jaime
... View more
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
05-20-2019
11:00 AM
05-20-2019
11:00 AM
I already create an MRGL only with an annunciator and the moh resources. I assigned that MRGL to the DP and to the phones configuration page also. All the phones involved in the conference were configured with the DP where is the MRGL with only the annunciator and the moh resources, and it still be able to make conferences ):
... View more
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
05-17-2019
02:01 PM
05-17-2019
02:01 PM
Hi Jaime We did! We left the mrgl field to <none> from the device pool and from the phone also as <none> and it is still able to do conferences ):
... View more
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
05-17-2019
01:20 PM
05-17-2019
01:20 PM
Hi I want to know if there is a way to restrict some phones/extensions to make ad hoc conferences. We want that only some phones/extensionos be able to make ad hoc conferences, the other ones do not. Thank you
... View more
Labels:
11-11-2018
05:30 PM
Hi
Is it possible to generate a call report where the filter criteria is the duration of the calls? For example, to show only the calls that have a duration call of 20 seconds or less?
Thank you
... View more
- Tags:
- Intelligence center
Labels:
09-21-2018
10:43 AM
Hi
I delete a place from the webex control hub, but the user says that he is still seeing that place on the call browser.
I attached an image
The place that I delete was "Los Cabos San Lucas"
The place that only should appear is "Los Cabos"
Anyone know what else I have to do to delete that place from the users call browser?
Thank you
... View more
- Tags:
- Webex Control Hub
Labels:
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
09-17-2018
11:06 PM
09-17-2018
11:06 PM
Hi
We have a telepresence third party (Polycom) device registered to cucm. The status is registered, it can make calls to other phones in the cluster, but it cannot receive calls. When any device (also registered to the same cluster) try to call this Polycom device, a reorder tone it's present. I verified the CSS and Partitions from DNA and it is ok. We made a captures from the cucm and we saw the following (I attached some screenshots):
cucm -> 10.133.8.81
dn:2307 (jabber) -> 10.133.2.133
dn:2350 (Polycom) -> 10.133.2.181
Thank you
... View more
Labels:
09-13-2018
03:29 PM
Hi
We have only one agent that is not recording, we disable the windows firewall and disable the antivirus and it is still not recording. This is the only message displayed in the logs from agent machine:
2018-09-13 09:22:53:600 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:22:55:086 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:22:55:130 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:22:56:947 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:22:57:003 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:22:58:437 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:22:58:487 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:00:048 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:00:094 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:01:601 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:01:646 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:03:153 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:03:198 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:04:822 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:04:867 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:06:476 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:06:521 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:07:974 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:08:019 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:09:491 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:09:536 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:11:025 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:11:069 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:12:658 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:12:703 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:14:125 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:14:169 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:15:735 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:15:779 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:17:228 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:17:272 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:18:792 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:18:838 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:20:337 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:20:383 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:21:919 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>. 2018-09-13 09:23:21:964 INFO STD0004 Client <Primary_CTI@10.11.228.11:52102> connected to service at <10.11.228.11>. 2018-09-13 09:23:23:597 INFO STD0005 Client <Primary_CTI@10.11.228.11:52102> disconnected from service at <10.11.228.11>.
... View more
Labels:
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
09-03-2018
10:26 PM
09-03-2018
10:26 PM
Yes, actually it is already attached!
... View more
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
09-03-2018
07:26 AM
09-03-2018
07:26 AM
Hi Mohammed,
The conference bridge is the local CME, and there is no problem when we make a call to the remote site. So the remote phone system (it is a PBX) should be reacheable and be able to reach the local CME (I think). Another thing that we are seeing is that when the local phone put the remote phone on hold, the remote phone does not hear the MoH, but when the local phone exit the hold, there is audio again. The MoH server is the local CME also. Thank you!!
... View more
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
09-02-2018
11:29 PM
09-02-2018
11:29 PM
Hi, we are implementing a CME, and we are making some tests and all is working fine except one thing. When a sip phone registered to cme make a call to a remote site (the communication between the remote site is h323), the call is established without problems, but if you add a phone from pstn to a conference, the sip phone registered to cme and the pstn phone have audio between them, but the phone from the remote site does not. He cant hear us and we cant hear him. The conference remains established between three phones, but the remote site have no audio at all.
Maybe the "media flow-through" command into the voice service voip configuration can help. What do you think?
Thank you
... View more
- Tags:
- cme
- conference
Labels:
Created by
juan.hinojosa89
in Unified Computing System Discussions
in Unified Computing System Discussions
05-31-2018
10:07 AM
05-31-2018
10:07 AM
I will do that!
I will let you know if it works
Thank you
... View more
Created by
juan.hinojosa89
in Unified Computing System Discussions
in Unified Computing System Discussions
05-31-2018
09:53 AM
05-31-2018
09:53 AM
Hi
We had an alarm on an HDD. The alarm says: "Predicted Failure - Moderate Fault " so we did the RMA and replace that HDD for a new one. Nevertheless, the alarm still appears. Here is the image of the alarm, note that the state says online, the fault is false, and the online, is true.
All the HDD leds are in green.
It is an ucs c220 M3 and the firmware version is 1.5(3).
Have you ever saw something like this?
Thank you!
... View more
Labels:
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
10-22-2017
10:54 PM
10-22-2017
10:54 PM
Hi
The phones registered through the CUBE line side proxy are having problems with the DTMF. When we register the same phone internally, it works, but if we register that phone through the phone proxy we have problems.
I dont know if DTMF is supported in this escenario.
Thank you
... View more
Labels:
Created by
juan.hinojosa89
in IP Telephony and Phones
in IP Telephony and Phones
11-24-2016
04:12 PM
11-24-2016
04:12 PM
Look at the timestamps, how they agree, for the core dump and for the error on the log.
And check the reason 4 for the error on the image that I attach from the System error messages.
... View more
Created by
juan.hinojosa89
in IP Telephony and Phones
05-20-2019
05-20-2019
I will do that, thanks Jaime
Created by
juan.hinojosa89
in IP Telephony and Phones
05-20-2019
05-20-2019
I already create an MRGL only with an annunciator and the moh resources.
I assigned that MRGL to the...
Created by
juan.hinojosa89
in IP Telephony and Phones
05-17-2019
05-17-2019
Hi Jaime We did! We left the mrgl field to from the device pool
and from the phone also as and it ...
Created by
juan.hinojosa89
in IP Telephony and Phones
05-17-2019
05-17-2019
Hi I want to know if there is a way to restrict some phones/extensions
to make ad hoc conferences. W...
11-23-2018
Hi We are experiencing a high cpu usage on IM&P. It happens like once
every week, but it is on 100% ...
11-11-2018
Hi Is it possible to generate a call report where the filter criteria is
the duration of the calls? ...
09-21-2018
Hi I delete a place from the webex control hub, but the user says that
he is still seeing that place...
09-17-2018
Hi We have a telepresence third party (Polycom) device registered to
cucm. The status is registered,...
09-13-2018
Hi We have only one agent that is not recording, we disable the windows
firewall and disable the ant...
Created by
juan.hinojosa89
in IP Telephony and Phones
09-03-2018
09-03-2018
Yes, actually it is already attached!
Created by
juan.hinojosa89
in IP Telephony and Phones
09-03-2018
09-03-2018
Hi Mohammed, The conference bridge is the local CME, and there is no
problem when we make a call to ...
Created by
juan.hinojosa89
in IP Telephony and Phones
09-02-2018
09-02-2018
Hi, we are implementing a CME, and we are making some tests and all is
working fine except one thing...
Created by
juan.hinojosa89
in Unified Computing System Discussions
05-31-2018
05-31-2018
I will do that! I will let you know if it works Thank you
Created by
juan.hinojosa89
in Unified Computing System Discussions
05-31-2018
05-31-2018
Hi We had an alarm on an HDD. The alarm says: "Predicted Failure -
Moderate Fault " so we did the RM...
Public Statistics
| Date Registered | 07-08-2015 01:25 PM |
| Date Last Visited | 05-23-2019 02:25 PM |
| Total Messages Posted | 26 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 10 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
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