Member since ‎07-28-2010

User Statistics

  • 61 Posts
  • 5 Solutions
  • 0 Helpful votes Given
  • 10 Helpful votes Received

User Activity

I've got a customer with a uc560 on pri. There are two main reception points that login to a BACD to get calls on their main number.  In the last two weeks they've been getting a high number of calls on their sets showing as coming from DN 400 (ACD D...
I've done RMA's through the 1800 number for big stuff (uc320/560's) but I've got a customer with one bad handset on a SPA502g. Nothing wrong with the phone itself. Is the process the same to get a new handset or is there some easier way to get it rep...
Good morningI was hoping for some assistance on a possible QOS issue I'm having with a customer system.SPECS: UC320 latest release firmwareSWITCH SF302-08P  SPA504g setsThe 320 is connected to one of the gigabit uplink ports on the SF302-08P switch. ...
Like the title says I'm looking for a user guide for a customer who has a cordless phone on a uc540 FXS port. They want to use some of the features available through the link/hookflash button. I can't seem to find an easy guide. Any help would be app...
I've been looking around and so far had no luck finding an 8.1 bug for MOH.I've got a customer with a UC560 that is unable to get the external MOH jack working. I tested it myself from my blackberry so I know the music source is good. I've changed th...
Community Statistics
Member Since ‎07-28-2010 10:50 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 61
Total Helpful Votes Received 10
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