Hello all,There was network issue on core switch at data center.   I checked out IPCC enterprise servers, and found the following error:. On both PG servers’(sideA & sideB) application log, it showed “ Connection to Central Controller side A failed”....

Hi,Does anyone have one-page end user guide or simple manual for  phone 7911/ 7942 etc. ?With this document, it will be easy to know how to use the phone for the end user. Regards,Howard

Hello all,One agent in the call center is experiencing the following issue:The coming calll will not ring into the agent's desktop application CTIOS. The softphone(CTIOS)  is not prompting about a call.  ( The coming call will ring into the phone set...