In bug CSCty62404 it mentions that the AA fails to answer to incoming FXO calls.  I've had this happen twice to the same customer.  Rebooting has fixed it immediatly.However, in that bug report in mentions that changing the call route to a "blast gro...

We have a customer that is saying they are not receiving all of their voicemails in emails.  At first, I thought it could be spam blocking or some other 3rd party dropping the message.However, looking at the syslog, and seach for SMTP, we can see tha...

We have a few deployments in the field that are complaining that when a second call comes in and the user is already engaged in another call, there is no alert tone either on the speaker or handset.  The only way the user knows there is another call ...

We're wanting to wall mount some of the SPA 30x and 5xx phones.  There are the classic dual mounting holes for a mounting plate, but all of the plates that I have found in various hardware stores have the RJ11/45 jack slightly raised.  While I don't ...

On several occasions, when we restart the UC320W for a configuration change, the customer is saying they lose all of there persnal speed dial assignments that they have put on the unused line keys.  This is with SPA508G phones.  We have many other in...