is there a option to see a device if off hook in a BLF? Currently we have BLF for the primary DN but it does not show "Off Hook" when on a line appearance other than the DN.

I am a customer, end user, systems administrator of a Cisco UCM system fully redundant with everything but a fax solution. We purchased a MultiTech Fax Finder IP and it has basic SIP integration notes. The faxfinder is connected on the network, integ...