Having reset the unit to factory defaults, the CEO had been able to monitor the main DID with one of his buttons which was set to go to ext 150 originally.  I have now put in a blast group instead of the extension overlays that had been in place.  Th...

I updated a client's system to the latest firmware and reset to factory default after some issues.  I set the system back up best practices, but they used to have the inbound DID ring one extension 150 and everyone would overlay that line and would s...

So the UC-520 blew up on an upgrade and after working with TAC to recover from that, it was just quirky.  Decided to just blow it all away and start from scratch.  Everything seemed to be working, but my DIDs don't ring their assigned extensions, but...

I setup the voicemail boxes and I ended up getting voicemails in there before I remembered to also setup notification by email including attachment.  How do I get into them.  Also is there a way to set an MWI on the buttons of the phones?UC520 runnin...

I know that I have seen this somewhere, but cannot for the life of me find it...What is the preferred method of setting up the UC500 behind another device, basically, which device is supported in this scenario?The SR5xx, the SA5xx or the SRP5XX?And w...