About Igor Filatov

Igor Filatov · 11-27-2020

Hi guys.Does anyone has experience in SIP headers modification on CVP (10.5 and higher)? In ICM script it is possible to add data into header, like "Refer-To~sub~>~?Call-Info=TEST DATA>" in Call.SIPHeader.But I need to change Referred-By header. By d...

Igor Filatov · 08-26-2020

Hi.I need to transform {CallData.ANI} to strip last digits (ex. keep first 6 digits) and store it in application data.Is it possible to do it in any standard element or it is need to create a custom class (or do it in ICM)?

Igor Filatov · 01-26-2023

Can you try Play Media micro app? I guess you are trying to use a Tomcat as a media server for Micro Apps, that's why you have empty IIS log for your failed calls. Please carefully check what exact media file path do you have. It should be: http://me...

Igor Filatov · 01-18-2023

Hi. Why don't you open a Cisco TAC case? It seems like you had a Island mode due to node connectivity and need a recovery. https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/214639-understand-the-algorithm-to-de...

Igor Filatov · 01-18-2023

This should help. https://community.cisco.com/t5/contact-center/uccx-priority-queueing-big-list/td-p/4079302

Igor Filatov · 11-27-2020

All right, I sorted it out.It is need to use mod syntax: "Referred-By~mod~<44xxxxxxxxxx@x.x.x.x:5060>" https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/srnd/10_5/CCVP_BK_C17804D9_00_cisco-unified-c...

Igor Filatov · 08-31-2020

Yep, it should work, thx.Just trying to save space in ToExtVXML[]. I wonder that there is no any transformation directly in Value: string.

Member Since	‎11-09-2010 01:29 AM
Date Last Visited	‎12-06-2023 01:46 AM
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