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santoshgr9
‎08-18-2017
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Member since ‎09-18-2012
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Re: Call Consult transfer from UCCX to UCCE

Created by in Contact Center
02-07-2013
02-07-2013
Thanks szabo for your reply.Using UCCE I can make it work but there is no music while ringing and no...

Call Consult transfer from UCCX to UCCE

Created by in Contact Center
02-06-2013
02-06-2013
Hi, In the IP IVR script there is an element "call consult transfer" which sends the call to a hunt ...

Sending call to a branch office

Created by in Contact Center
01-31-2013
01-31-2013
Thank you. This worked.I have another question - An agent before starting CAD does he need to start ...

Sending call to a branch office

Created by in Contact Center
01-16-2013
01-16-2013
Hi Chris,The CUCM guy has created the Hunt group and given a number. I am putting this number using ...

Sending call to a branch office

Created by in Contact Center
01-16-2013
01-16-2013
Thanks Chris. I will try this. Thank you

Sending call to a branch office

Created by in Contact Center
01-16-2013
01-16-2013
Thanks Chris.I want to send the call to Huntgroup. In the CallServer Sip configuration page there is...

Sending call to a branch office

Created by in Contact Center
01-16-2013
01-16-2013
Hi,I have to send a call to branch office CUCM from ICM in main site. I can configure the call to go...

Concurrent calls in vxml server

Created by in Contact Center
09-18-2012
09-18-2012
Hi,Status.bat shows the current concurrent calls going in the system. Is there a way to get the maxi...
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Date Registered ‎09-18-2012 07:08 PM
Date Last Visited ‎08-18-2017 03:56 AM
Total Messages Posted 8